Privacy Policy

Effective date: May 4, 2026

1. Information We Collect

• Account information: name, email, phone number, and address.
• Payment data: transaction records and billing details processed by our payment partners (we do not store full card numbers; payment processing is handled by trusted providers such as Flutterwave).
• Device & usage data: device identifiers, IP addresses, logs, and aggregated analytics used to improve the product.
• Push tokens: mobile push tokens used to deliver notifications (for example, Expo push tokens).

2. How We Use Information

• To provide and maintain the service, process payments, and send notifications.
• To respond to user support requests and enforce our terms of service.
• To analyze and improve the product through aggregated analytics.

3. Sharing & Disclosure

We do not sell personal data. We may share data with:

• Payment processors (to complete transactions).
• Service providers (hosting, analytics, notifications) under contract requiring confidentiality.
• When required by law or to protect rights and safety.

4. Data Retention

We retain personal data as long as needed for the purposes described, or longer when required by law.

5. Security

We apply administrative, technical, and physical safeguards to protect personal information. Examples include encrypted storage for secrets and credentials, role-based access controls for production systems, TLS for data in transit, and rotating credentials for third-party integrations. Only authorized personnel and systems have access to personal data needed to provide the service.

6. Your Choices

You may update or delete your account information using the account settings in the app, or by contacting us at philialovingcommunity@gmail.com.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Access: request a copy of the personal data we hold about you.
• Correction: ask us to correct inaccurate or incomplete data.
• Deletion: request deletion of your personal data, subject to legal and contractual retention requirements.
• Portability: request a machine-readable copy of data you have provided to us.
• Restriction & objection: request restriction of processing or object to certain processing activities.
• Withdraw consent: withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at philialovingcommunity@gmail.com. We aim to respond to valid requests within 30 days.

8. Third-Party Services

We rely on third-party services to provide core functionality. Examples include:

• Payment processing: Flutterwave (payment gateway and transaction processing).
• Push notifications: Expo Push Notifications.
• Object storage: Cloudflare R2 storage for user-uploaded assets (photos, attachments).
• Email delivery: Gmail SMTP/transactional email providers used to send account and transactional emails.

When we share data with these providers, we require them to protect the data and process it only for the purposes we specify. We can provide direct links to each provider's privacy policy on request.

9. Children

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Contact

For privacy requests, data access, or other questions about this policy, contact: philialovingcommunity@gmail.com